Officially, SCERS aims for retirees to receive their first monthly check 45 days after paperwork is submitted. But metrics released at a recent board meeting show that the average wait time in 2017 was 80 days.
To be clear, Stern said, once people are in the system, they don’t experience delays getting money. It’s that first payment that’s difficult.
SCERS — and other retirement agencies — are scrambling to keep up with applications because of shifting demographics, said Stern, who has noticed a “dramatic increase” in retirements over the last 10 years.
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