Call center operator to lay off 135 in North Highlands office

A Pennsylvania call center operator plans to lay off 135 nonunion workers at its office in North Highlands. In mid-2012, ACT announced the opening of the North Highlands calls center, with an initial 500 employees and announced expectations of filling as many as 2,000 jobs.

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Cox Commications to Lay Off 500 in San Diego

Cox Communications said Wednesday it is closing a call center in San Diego, eliminating 500 jobs. . . . Company spokesman Dennis Morgigno said the expanded call centers will be located in Las Vegas; Phoenix; Omaha, Neb.; Oklahoma City; Wichita, Kan.; Hampton Roads, Va.; and Baton Rouge.

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