A Pennsylvania call center operator plans to lay off 135 nonunion workers at its office in North Highlands. In mid-2012, ACT announced the opening of the North Highlands calls center, with an initial 500 employees and announced expectations of filling as many as 2,000 jobs.
Cox Communications said Wednesday it is closing a call center in San Diego, eliminating 500 jobs. . . . Company spokesman Dennis Morgigno said the expanded call centers will be located in Las Vegas; Phoenix; Omaha, Neb.; Oklahoma City; Wichita, Kan.; Hampton Roads, Va.; and Baton Rouge.