RT ridership peaked more than a decade ago, before the recession, at more than 30 million boardings annually. That dropped to 24 million by 2016, when the agency increased fares. Ridership this year declined to 21 million.
RT officials attributed much of the initial ridership decline to several years of dramatic service cuts during the recession.
The agency has since lost some customers to rideshare services such as Uber and Lyft. Agency officials say they also saw ridership drop after the state in 2015 allowed undocumented immigrants to obtain driver licenses.
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